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NTL

Introduction NTL Express and Logistics has been effectively delivering transportation and express services to consumers since 1980. Offering a range of domestic and international services to consumers, NTL strives to provide quality services with the help of a potential reach of around 150 destinations nationwide and over 200 countries across the globe. The domestic services include Overnight Express, Freight Express, and Special Services, where NTL goes the extra mile to satisfy its custo... Read on

PAC — Application Lifecycle Management

“The application lifecycle management approach improves cross-project visibility and automates the flow of people, process, and information in an iterative cycle of design-driven software delivery to   realize a foundation across multi-platforms for business alignment, improved rationalization, ability to scale, enhanced team collaboration, automation, governance, and reporting.” Background Pakistan Aeronautical Complex (PAC) is an organization comprising of four co-located factories... Read on

KFH – Contact Center Solution

Kuwait Finance House (KFH) was established in 1977 in Kuwait as the first Islamic Bank offering Shari’a-compliant financial products and banking in the GCC region. Today, KFH is the leader in Islamic Financial Institutions across the world. KFH provides a wide range of Shari’a-compliant products and services encompassing banking, real estate, trade finance, investment portfolios, and corporate, commercial, and retail financial markets. KFH’s Business Challenge KFH Contact Center pro... Read on

DIB – Matrix (Asset and Wealth Management Solution)

Dubai Islamic Bank (DIB), established in 1975, is the first Islamic bank to have incorporated the principles of Islam in all its practices and is the largest Islamic bank in the UAE. DIB is a public joint stock company and its shares are listed on the Dubai Financial Market. The bank currently operates 62+ branches in the UAE. DIB is involved in local and international partnerships in Pakistan, Turkey, and Jordan. DIB’s Business Challenge DIB provides full range of investment banking and... Read on

Al Masraf—Enterprise CRM and Contact Center Solution

Al Masraf was established in 1976 by a special decree signed by the rulers of the seven Emirates. It is owned by the Federal Government of United Arab Emirates, The Libyan Foreign Bank, and Banque Exterieure d'Algerie. Currently, Al Masraf is engaged in the process of major technological modernization across all levels of the organization to realize its dynamic vision of becoming the ‘Preferred, Trusted, and Pioneer Bank’ in the region. Al Masraf‘s Business Challenge Al Masraf needed... Read on

Mobilink—Application Lifecycle Management

Orascom Telecom Holding S.A.E. started its services in Pakistan in 2001as Mobilink, serving more than 31.6 million subscribers as per the annual report of 2008. With a huge infrastructure and being the market leader, Mobilink has acquired the best available solutions for Application Lifecycle Management and Automation. Business Need In 2011, as Mobilink’s huge IT infrastructure was growing, rapidly changing business requirements and having a response to those requirements was becoming a ... Read on
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