STRUGGLING TO BUILD A BETTER
CUSTOMER EXPERIENCE?
Embrace the evolution of customer experience management.
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Unison Ace

A unique customer experience management solution
developed and calibrated around the most critical success factors of a selling
organization – the customers!
This unified solution helps you make informed decisions about doing business with your customers. It lets you track your sales, marketing and other critical services in addition to maintaining your customer’s engagements and actions,
ALL IN ONE PLACE.

Unison Features and Modules

360 degree view of the customers relationship with the business
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Helps you in Complaint management and service request management
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Helps you in sale force automation, lead and campaign management
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Tailored to help you implement customer-centric strategies
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Score the best leads for sales based on the past decisions and historical patterns
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CRM Applications Can Create Great Advantages
in Sales and Service Delivery.

A properly implemented CxM solution can yield an ROI of $2.50 to $5.60 for every dollar invested.

CxM software can boost sales by 29%, productivity by 34%, and forecast accuracy by 42%.

82% of the financial institutions said that CxMs had the ability to earn & retain more customers.

87% increase in sales using mobile CxM solutions.

B2B customers with high customer engagement achieve 50% higher sales revenue.

In the banking industry customers who are fully engaged get 37% more sales revenue to their bank.

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