August: Sindh Bank Launches ATM Services by joining hands with Avanza Solutions

As a further step towards modernization of its banking operations and facilitating its customers through superior banking services by business oriented IT solutions, Sindh Bank Limited has launched its ATM services by joining hands with Avanza Solutions. The agreement to this effect was signed by Mr. Muhammad Bilal Sheikh, President, Sindh Bank Limited and Mr. Mahmood Kapurwala, CEO, Avanza Solutions, at a special ceremony held here on August 1, 2011.

Through a wide range of financial services Sindh Bank is trying to create an enabling environment in the country with a particular focus on Sindh for its greater role in the economic development of the country. The services include, besides microfinance and e-banking, innovative agricultural loans schemes in the form of Benazir Zarai Card and Tractors Loans to facilitate the farmers to play their due role in boosting agriculture, and interest-free Students’ loan scheme with job guarantee to help the students complete their post-graduation studies.

Speaking on the occasion Mr. Muhammad Bilal Shaikh, President, Sindh Bank Limited, welcomed Avanza Solutions as “our information technology partner” and said, “We look forward to a greater collaboration in the days to come.”

Reciprocating, Mr. Mahmood Kapurwala, CEO, Avanza Solutions, also expressed similar views. He said, “Sindh Bank has a great vision and we are glad to back their objectives of offering superior banking services by empowering them through IT solutions.”

Based on the agreement with Avanza Solutions, the following solutions will be implemented at Sindh Bank Limited enabling it to offer world class e-banking services to its clients:

• A full-fledged ATM processing and switching solution—NIMBUS will facilitate Sindh Bank to cater to the need of ATM controlling.
• Rendezvous – Avanza’s Financial Middleware Solution will enable the Bank to rapidly integrate its existing and new alternate delivery channels with the back-end systems.
• Vision—Card Production and Monitoring Tool will provide real-time monitoring and management of the system. Additionally, it will also provide the required reports for operation’s needs.

Avanza Microsoft Technology Group (MTG) signs with KalSoft to combine the service delivery capabilities of the two companies under KalSoft umbrella and Emitac Enterprise solutions (EES).

The strategic agreement between KalSoft and Avanza Solutions and in turn EES, charts a new dimension to customer service in the region. As the two companies, bring tremendous value to the market, with Avanza’s broad market reach and effective partner network in the Middle East and KalSoft’s years of experience in the Microsoft Technologies space is a winning combination that will result in sound technology knowledge and exceptional customer service in the region.

“Our market is expanding, and so is the demand for efficient services”, said Junaid Khan, CEO, Avanza Solutions. “Our agreement with KalSoft multiplies our capacity and capabilities to not only provide exceptional quality services but also enrich the services portfolio, thereby enhancing the efficiency of operations.”

June: Avanza Solutions sponsors E-Banking 2011—3rd International E-Banking and Mobile Commerce Conference and Exhibition held at Dhaka, Bangladesh

3rd International E-Banking & Mobile Commerce Conference and Exhibition held at Pan Pacific, Dhaka, Bangladesh on 15th June, 2011, is one of the most prominent annual events in the region providing financial services and technology companies an opportunity to match their e-banking requirements and offerings.

Avanza Solutions is a global software solutions provider, specializing in e-Banking and e-Business Solutions, Microsoft Technology Solutions, IT Consulting, Enterprise Application Services, Infrastructure Management, and Quality Services with 300+ customers worldwide, cutting a cross-section of industries, with a special focus on the financial, telecommunications, and government sectors.

As a sponsor for E-Banking 2011, Avanza Solutions showcases its innovative products for the financial sector including Rendezvous (Enterprise Middleware Solution), recently awarded the ‘Best Financial Application of Asia Pacific’ by APICTA, Malaysia.

Avanza has over a decade of service experience in banking and financial markets. With its products running in banking and financial sectors worldwide, Avanza is one of the leading providers of e-Banking solutions in US, Middle East, Africa, Spain, Australia, Bangladesh, and Pakistan. Avanza’s portfolio comprises of an entire product range for front-end banking, SOA middleware, transaction processing, quality services, Microsoft SharePoint-based Solutions, Microsoft Enterprise Project Management Solutions, and other Value Added Services. Avanza provides the broadest range of e-Banking products helping banks grow their business effectively and optimize performance in the following areas:

The following is the e-Banking product range of Avanza Solutions:

• Branchless Banking
• ATM Controller & Middleware
• Banking CRM
• Wealth Management
• Loyalty & Rewards Points
• Bill Payments Solution
• Kiosk Solution
• Internet Banking
• Property Management
• e-Statement Solution
• Quality Management Services
• Microsoft Office SharePoint Server

May: Standard Chartered Bank signs for Call Center Solution

Standard Chartered Bank strengthens its relation with Avanza Solutions by signing for Avanza’s multi-site Call Center solution. Avanza, in collaboration with its partner C Square Consulting (Pvt.) Ltd. will provide state of the art CRM and Contact Center Solution to SCB, whereby Avanza will implement Unison as an Agent Desktop and CRM solution and C square Consulting will implement Genesys.

The solution provides a centralized 360° view to supply customers and partners with superior and personalized services. In order to streamline the whole process and to facilitate the customers in performing transactions, Unison will integrate with SCB‘s Core Banking Solution and other host systems via Rendezvous, Avanza’s Financial Middleware solution. As part of the Call Center solution, Avanza and C Square Consulting will also develop and implement an IVR solution for SCB. The proposed solution includes the following:

• Customer Portfolio Management
• Inbound Agent Desktop
• Integration with Genesys CTI
• Integration with SCB Host Systems
• MIS reporting
• IVR Call flow Development and Implementation
• Implementation of Genesys multi-site CTI including DR, Voice Portal, and Proactive notification

April: Avanza Solutions sponsors E-Banking 2011—9th International E-Banking Exhibition and Conference held at Karachi

9th International E-Banking conference and exhibition held at Pearl Continental, Karachi on 28th April 2011, is one of the most prominent annual events in the region providing financial services and technology companies an opportunity to match their e-banking requirements and offerings.

Avanza Solutions is a global software solutions provider, specializing in e-Banking and e-Business Solutions, Microsoft Technology Solutions, IT Consulting, Enterprise Application Services, Infrastructure Management, and Quality Services with 300+ customers worldwide, cutting a cross-section of industries, with a special focus on the financial, telecommunications, and government sectors.

As a sponsor for E-Banking 2011, Avanza Solutions showcases its innovative products for the financial sector including Rendezvous (Enterprise Middleware Solution), recently awarded the ‘Best Financial Application of Asia Pacific’ by APICTA, Malaysia.

Avanza has over a decade of service experience in banking and financial markets. With its products running in banking and financial sectors worldwide, Avanza is one of the leading providers of e-Banking solutions in US, Middle East, Africa, Spain, Australia, Bangladesh, and Pakistan. Avanza’s portfolio comprises of an entire product range for front-end banking, SOA middleware, transaction processing, quality services, Microsoft SharePoint-based Solutions, Microsoft Enterprise Project Management Solutions, and other Value Added Services. Avanza provides the broadest range of e-Banking products helping banks grow their business effectively and optimize performance in the following areas:

• Branchless Banking
• ATM Controller & Middleware
• Banking CRM
• Wealth Management
• Loyalty & Rewards Points
• Bill Payments Solution
• Kiosk Solution
• Internet Banking
• Property Management
• e-Statement Solution
• Quality Management Services
• Microsoft Office SharePoint Server

From Business and IT consulting to Process Improvement and Implementation, Avanza offers cutting-edge technologies and business models that allow customers to quickly and efficiently improve the way they do business. Avanza offers total business integration by helping its customers integrate business operations and linking processes, applications, and legacy data.

The following is the e-Banking product range of Avanza Solutions:

• Magnus—Branchless Banking Solution
• Rendezvous - Financial Middleware
• Nimbus - ATM Controller
• Vision - Card Production System
• Unison - Contact Center Solution
• Ambit - Internet Banking
• emc3 - Enterprise Customer Care Center
• eReconcilier - Channel Reconciliation Solution
• eStatement - Electronic Statement Application
• eBPS - Bill Payment Solution
• Kaizen - Kiosk Solution
• Welkin - Transactional Kiosk System
• Aurum - Loyalty Points Management Solution
• Cheque/Cash Deposit Solution
• Matrix - Investment Management Solution