What is Unison?
Unison is a complete CRM suite designed to provide an integrated view of every customer across multiple channels and back-end systems over time. With Unison, organizations can now make use of all the customer data to manage their business where it counts the most - at the level of customer interaction.

Features
Inbound Management
Customer Relationship Building
Complaint Management Workflow
Outbound Campaign Management
Electronic Form Management
Administrative Management
SMS/ FAX/Email Alerts and Notifications
Sales and Lead Management
MIS Reporting
Online Transaction Pad for inquiries (Account Balance, Mini Statement etc.)