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auram auram solutions
  • Enterprise-wide Access
  • Ability to define loyalty programs
  • Flexibility to define rules/formulae for point computation
  • Flexibility to define new products and their plans.
  • Real-time points table by gathering and maintaining customer acquisition and transactional data from all sources
  • Visualization of pools
  • In-depth product preferences at the time of redemption
  • Point Expiration/Migration Rules
  • Comprehensive reversal program through backtracking.
  • File Import/Export for GL Entries
  • User security and access control
  • Daily log of user activities
  • Maker & Checker approval processes
  • Alerts & Notifications to Customers and Internal Users

 

Key Benefits

For Financial Institutions

  • Increased interchange revenue across all products
  • Increased subscription and spending
  • Program customization
  • Increased brand recognition
  • Enhanced customer loyalty
  • Increased up-sell and cross-sell

 

For Customers

  • Earning rewards is fast and easy
  • Points can be pooled for faster earning—combining
  • consumer debit and credit products
  • Availability of multiple redemption options
  • Increased customer satisfaction and loyalty
Aurum automates complete lifecycle management of all processes involved in any reward program from its designing till it is used to disburse benefits to customers. Aurum enables an enterprise to define, maintain, and manage loyalty programs across products, services and channels. Use Aurum to increase your market share and tap into customers’ and non-customers’ interests alike. Sway your customers’ behavior towards your operational and strategic objectives by rewarding them on using channels and mediums of interaction you prefer. Define and gauge your ROI through the launch and roll out of a reward program and its different sub-offerings. Keep your rewards program fresh and evolving – add new ways to redeem points on the fly and keep adding new products and services to your reward program offering with utmost ease and speed. Avanza helps you design an Enterprise Loyalty Program that is most apt for your organization size, line of business and customer base. The program can be launched, implemented and rolled out through Aurum within days.

Highlights

  • Align customers’ interactions with strategic and operational preferences
  • Evolve and expand rewards program with agility
  • Introduce new redemption channels on the fly
  • Monitor ROI in real time
  • Enhanced customer loyalty and retention
  • Increase up-sell and cross-sell
  • Increase revenue

Features

  • Enterprise-wide inclusion of Services, Products and Channels
  • In-depth product preferences at time of redemption
  • Ready-to-use Redemption Vouchers Generation & Printing
  • Real-time Integration with any Financial ERP or Core System
  • Comprehensive Reversal Program via Backtracking
  • Customizable  Loyalty Programs
  • Define Rules/Formulae for Point Computation
  • Add New Products and Services to Loyalty Program
  • Real-time Points Table
  • Visualization of Points Pools
  • Point Expiration/Migration Rules
  • File Import/Export for GL Entries
  • Detailed Audit Trail and Logs of Users Activities
  • Maker-checker approval processes
  • Alerts & Notifications

introContact us

Request a Demo
or call
111-AVANZA (282-692)

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